Stand out on Google Maps
Your Google Business Profile is often the first thing customers see. We keep it complete, active and well reviewed, so more of them call, visit or get in touch.
A complete listing gets chosen more often
Google favours listings that are accurate, active and full of useful detail. Customers do too. Most listings we see are only half finished.
- Business name, address and phone
- Primary and secondary categories
- Every service listed and described
- Areas served added
- Opening hours, including holidays
- Fresh photos of your work and team
- Regular posts and updates
- Every review replied to
- Questions answered
What we do for your listing
We take care of your Google Business Profile from top to bottom, then keep it working every month.
-
Set up and verification
No listing yet, or one you can't access? We create or claim it for you and guide you through Google's verification.
-
Services, areas and hours
We choose the right categories, add every service with a clear description, list the areas you serve and check your opening hours are accurate, including bank holidays.
-
Posts and photos
We upload regular posts, offers and fresh photos of your work, showing Google and customers that you're active and busy.
-
Review replies and requests
We reply to your reviews in your voice, and give you a simple link and QR code so happy customers can leave more.
-
Consistent details across the web
We make sure your name, address, phone and hours match on your website, directories and other listings, so Google trusts them.
-
Monthly insights
A simple report showing how many people called, asked for directions or visited your website from your listing.
Came out the same day for a leaking pipe, explained everything clearly and left the place spotless. Would definitely use again.
Thanks so much, Sarah. Really glad we could get it sorted quickly for you. Give us a shout any time.
Good work, but I had to chase for an arrival time on the day.
Thanks for the honest feedback, David, and sorry for the wait. We've since added text updates on the day so you always know when we're on the way.
Every review answered
Reviews are one of the first things people read, and how you respond says as much as the stars. We make sure every one gets a thoughtful reply.
- Warm, personal replies to positive reviews
- Calm, professional responses to the tricky ones
- A review link and QR code to collect more
- Reviews that break Google's rules flagged for removal
See what your listing brings in
Every month you get a clear report on the actions people take from your listing, so you can see it working.
- Phone calls from your listing
- Requests for directions
- Clicks through to your website
- What we posted and replied to
Illustrative example. Your report shows your own listing's figures.
How it works
A quick fix-up to get your listing in shape, then steady work every month to keep it at the top.
- 1
We check your listing
We review what's there, what's missing and how you compare with the businesses showing above you.
- 2
We complete and correct it
Categories, services, hours, photos and details all filled in properly and kept consistent.
- 3
We keep it active
Regular posts, fresh photos and replies to every review, month after month.
- 4
You see the results
A monthly report showing the calls, directions and website visits your listing brings in.
Questions about business listings
What is a Google Business Profile?
It's the free listing that shows your business on Google Maps and in local search results, with your reviews, photos, opening hours and contact details. It used to be called Google My Business.
I don't have a listing yet. Can you help?
Yes. We'll create your profile, fill it in properly and guide you through Google's verification step so it goes live.
Do I need a shop or office address?
No. If you travel to your customers, you can set up as a service-area business, show the towns you cover and keep your home address hidden.
Can you remove bad reviews?
Only Google can remove reviews, and only when they break its policies, such as spam or fake reviews. We'll flag those for you and make sure every genuine review gets a calm, professional reply.
How is this different from SEO?
SEO focuses on your website ranking in Google's results. Listing optimisation focuses on your profile appearing in the map results. The two support each other, which is why many clients choose both.
How long before I see a difference?
A properly completed listing can start picking up more views and actions within a few weeks. Building reviews and a steady posting history adds to that over the following months.
Let's get your listing working for you
Tell us about your business and we'll take a look at your Google listing and what could be improved.